I HAVE NO COOLING 

  • If it’s the first time turning your air conditioner on for the season please check that the indoor breaker is in the “ON” position as well as the breaker at the outdoor disconnect.
  • Check that the thermostat is set for “Cooling” and that the desired temperature is set below the actual temperature in your home.
  • If the outdoor condenser seems to be operating normal but you have no cold air coming from your supply registers check your filter as it might be dirty and require being changed out with a new one.
  • Is the outdoor condenser operational? Is the fan blade turning or is the unit making unusual noises? We recommend to please call the office as you may require a service call.If you notice that there is condensation on the floor by your furnace or that there is frost or ice build up on your line set from the outdoor condenser to your indoor coil, turn the unit off and call the office as you may require a service call.
  • If you feel like your unit has been running a long time consider what the outdoor temperature/humidity is like. If you have had your windows open then closed everything up and turned your cooling system on it can take 2 hours or more to come down 1 degree as the unit tries to remove the humidity from your home.
  • If you have had your unit running and it was working properly but the temperature has suddenly gone up and your home feels warm, troubleshoot with items above or contact the office to have a service technician come out.

I HAVE NO HEAT

  • Check that the thermostat is set for “Heating” and that the desired temperature is set above the actual temperature in your home.
     
  • Has it been windy or large amounts of snow falling? Check your outdoor vents that they are not blocked by leaves or snow. Clear any debris or snow away from the vents and try to restart your furnace.
     
  • Have you changed out your filter recently? It may be dirty and require to be replaced. (Need a filter? We carry common sizes at our office and can order in specialty filters)
     
  • Has someone accidentally turned switch to the “Off” position at the switch by the furnace?
     
    Is the cabinet door to the furnace in place correctly?
     
  • Is there a red error code flashing that you can see through a sight glass on the furnace cabinet? If so, count how many times it flashes before it pauses and then call the office as you may require a service technician to come out.

Buy your furnace filters and humidifier pads from us! Call 519-633-5106